FREE SHIPPING ON ORDERS OVER $40 AUD. AFTERPAY NOW AVAILABLE

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FAQs

Shipping

Shipping is free for orders over $40AUD

Each product page will have a shipping section that will describe further for that product.

Express International shipping is available and shown at checkout

For more informtion please see our Shipping Policy

We ship from USA & AUS. We carry a limited range in USA at the moment.

This is the status:

USA

- Leashes and Collars

- Bowls (black and silver only)

Australia

- Leashes and Collars

- Bowls

- Beds and Spare Covers

We process your order maximum 2 business day after the order is placed.


From there delivery is 2-8 days, depending on your proximity to the product location.


All stated timeframes are in business days.

An email or SMS will be sent to you when your order is shipped with the applicable tracking number(s).


If this does not happen, email us and we will provide you the tracking link

Payments

We securely accept:

Afterpay

Credit Card (Visa / Mastercard / Amex)
Apple Pay
Google Pay
Paypal...

...and more - check out the logos at the footer of the page

All payments are processed securely through Shopify

Warranty

Each product page will list the warranty.

Contact us via email (shop@dazydog.com) within the warranty period with full details of the issue, immediatly after it arises.

Returns

Unused, unopened items can be returned for full refund within 7 days of item delivery date.

If your order is outside of 7 days but you have an issue and are within the warranty period, please email us shop@dazydog.com with details.

You will be responsible for arranging and paying for the return shipping of the item, within the same country of purchase.

Email us shop@dazydog.com with details (order number, reason for return, condition of item)

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