Warranty:
▪️ Lifetime no-sag guarantee on the memory foam.
▪️ 1 year manufacturing warranty on all components.
▪️ The bed is not warranted against damages caused from heavy dog scratching, chewing and other rough use.
Returns & Exchanges:
Unopened & unused beds can be returned within 7 days of delivery.
We cannot accept opened beds (i.e. you have cut the vacuum seal) for exchange or refund, as they are too cumbersome to handle once opened, along with the hygene issues.
The best thing to do is to open the box carefully, then unroll the vacuum sealed bed to get a final check on the dimensions / size. At this stage you can still roll the vacuum sealed bed back up, place it in the box and return it within 7 days for a full refund.
Please check the Returns and Refunds Policy for more information.
